4

Automated email tags


C
Ciara Young

We have asked before for a tag for the actual paid at the time for payment auto replies.
At the moment the tag ‘ Paid Amount’ shows the total paid amount overall on the booking. It does not show that the person paid €150 off their account for example.
The current tag is confusing as if a parent pays for a hoodie (€30) on their already paid booking, their payment reply includes the €500 they have already paid. They get an email saying thank you for your payment of €530 instead of just 30.00. so we get lots of emails from people worrying that they have just paid another €530.
What would be great is a tag so we can say ‘Thank you for your payment of [paid.amount] e.g. €30 to avoid this confusion.

A

Activity Newest / Oldest

B

Bookinglayer Team

Dear voters,

You will now find two new tags under the "Payment tags" section that will expose the amount of the last registered payment and the method. Be careful to not confuse with the Paid amount tag under Booking tags, as this one will still expose the sum of all payments in the booking.

Please let us know if you have any questions.

BL team


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B

Bookinglayer Team

Status changed to: Live

B

Bookinglayer Team

Status changed to: In progress

B

Bookinglayer Team

Status changed to: Planned