User suggestions

Book Now Button - Option to rename it

It would be great to have the possibility to rename the Book Now CTA at the end of the booking form when the booking is set to request. Like that, the user would click on "request now" or similar, and it would be a much clearer CTA aligning the results with the user's expectations.

Multistep Booking Inquiry Form

It would be great to have a multistep Booking Inquiry form. Putting all the required fields on one page increases the drop-off rate because users might find it overwhelming to fill up. A multistep option makes it easier for the user to interact with the form, resulting in an increase of completion rate. A good example is Typeform. Thanks!

Social media sharing previews for individual packages

Currently, when you share a link to an individual package on a social media or messaging platform it shows a generic text and image preview for the entire booking platform set under Sales > Booking Engine > Meta Tags > Open Graph section. It would make much more sense to be able to set this on a per package basis, so that when you share a link to a package it shows an image and a description unique to that package. Initially, it looked like this was possible, when you go to inventory > packages > [specific package] > SEO you are able to set a 'Meta Title' and 'Meta Description'. It would be great if when you share a link it would pull from here and display a unique title and description and pull the first image of the package as the preview.

Suggestion for improvement - Room display logic for couples

For guests booking through Bookinglayer, the system currently prioritizes showing accommodations available for the full period. In some cases, when couples are booking, dormitories are still shown because they cover the entire stay, even though there are double rooms available with a room change. Example: a couple books 5 nights. A double room is available for 3 nights, and another double room is available for the remaining 2 nights. At the moment, the system shows the dormitory option for 5 nights instead of suggesting the possibility of staying in a double room with a room switch. This is problematic because we never allocate dorms to couples, and it often leads to losing clients. It would be much better if the system could prioritize suggesting available double rooms with a transition, instead of showing dormitories as the only option. Thank you for considering this improvement.

We would like to have a cut-off time for the transfer

In our case, it's needed that they can only book the transfer via the customer portal a few days before they arrive and not until the very end. Our transport company needs to know the number of people a few days in advance. Thank you!

Set an end date on the booking calendar

We don't have seasonal prices or seasons, we simply wanted to set an end date for our booking system, so that the costumers can only book until then. The only way to do that is to scroll a few years forward and that's a bit of a pity. Can you please include that easy feature?

Payment option for specific users/URLS

When connecting travel agents to their own booking engine URL, it is atm. not possible to have a payment option like "agent invoice", that's only available for that user/URL. It's limiting as direct customers should not have this option, and if travel agents don't have this option, they do not go through to the confirmation page and it may be confusing for the agents.

Tooltips for costum fields needed

We wanted to create custom fields with tooltips, like the preset level or dietary field. Unfortunately we were told, it's not possible for now, but we should suggest it. We found a way to work around for now, but it would be nice, if the feature would be added :) Thanks!

Allow a discount after the booking is created instead of only before

Specific Payment dates/reminders

It would be great if we could have automated payment reminders for specific dates, instead of number of days before and after creating a booking. This would make it much easier for us as we have large groups of people who are required to make a 25% payment on June 1, for example.