User suggestions

Automatic export invoice batches

Would be nice to automatically receive an export of invoices. Same as we can receive custom reports.

Show numbers booked on previous dates on fixed package view

On the fixed package view I can see how many people are booked onto each course going forwards in time, which is great. However when I look at previous dates it say "~ to infinity". Please can you make it so I can see numbers going backwards in time as well so we can easily look back on how well things booked.

Group bookings

Dear team, With group bookings, if payment has not been made in full by the booker before their stay or we already have the email address from (some) of the participants, the automatic payment reminder goes to ALL guests on the booking. All will receive an email that payment still needs to be made with the amount, which is not what the booker wants as: 1 - they are responsible for the payment and not their guests 2 - it is not of the guests business what the booker pays for the group When they go to their individual link, they will also see that there is a payment to be made. Which is confusing as the individuals are not paying us, the booker is for the whole group. Furthermore, all email addresses are visible to all participants in the group as they are cc'd in and not bcc'd in automated emails that are sent. We have guests who aren't happy with this.  Is there a way to streamline this process?

Ability to send a custom report based on new reservations

We run many trips for organizations where their trip leaders would like a report when a new reservation occurs or someone cancels. We can set them up with a custom report fairly easily, however, they may get the same information over and over again, when they are only interested when a trip has new sign ups. I guess to refine my request, the ability to trigger a report on a set frequency only when a booking status changes.

Changing the color of the email tags

Planner for Staff days off

Dear Team, we'd love to have a specific planner in the back office to manage days off and replacements by our staff. We could centralise a little bit more the information and have everything planned on booking layer rather than on other platforms. Thank you very much!

Waiting list email rules + expiration

We often receive multiple Waitlist bookings from the same customer trying to book different accommodations on the same retreat which are all on the waiting list. We have created an email sequence for customers on the waiting list. However, each booking is treated independently on BL so the customer receives the same emails as many times as the number of their multiple pending bookings. On top of that, when the customer finalizes one of the bookings, they still keep receiving the waiting list email sequence which confuses them. And the pending bookings remain on the waitlist forever until manually deleted. We need better email rules that can check if more bookings with the same name have been placed on the waiting list (Pending) or finalized (Deposit Paid / Paid) before sending out emails. Plus, we recommend adding an expiry date for the waiting list the same way as a pending booking, after which the booking is cancelled. Thanks!

Easily add On-site Guests to Session Planner

We'd like to use the Session Planner however it doesn't easily allow our teachers to add On-Site Guests to the sessions. Ideally, when adding a guest you could select names from a dropdown with the option to search for other names.

Add Multiple Choice for Gift Card Amounts

Instead of having individual products for every incremental gift card amount, have one gift card product with either a drop down to choose different amounts, or multiple options to select, perhaps the same way accommodation is listed but instead monetary amounts. It would make for a much simpler customer experience. Thanks!

Zapier Integration

It would be great if Booking layer could integrate with Zapeir, so we can have access to the booking layer database